| Customization: | Available |
|---|---|
| After-sales Service: | 24-Hour Response |
| Warranty: | 5 Years Quality Guarantee |
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| Customized Service | Laser Logo and Package Design |
| Surface Finish | Chrome, Brushed Nickel, ORB, Matte Black, Ice Black, Champagne Gold, Gold, Matte Gold, Rose Gold, Antique Brass, Bronze, Brown Brushed |
| Water flow | Basin faucet 1.5pgm@60psi /Kitchen Faucet 1.8gpm@60psi/ shower 2.5gpm@80psi(Can be customized according to customer requirements) |
| Package | Usually EPE nonwoven bag and cardboard with neutral box. |
| Cartridge | Wanhai cartridge, 500,000 cycles testing (If need other brands like Sedal, please consult us.) |
| Salt spray test | 24h acid salt spray test, pressure system test; 200 hours neutral salt spray test |
| Technical Support | 1. Installation instruction sheet in the box for free 2. Online installation instruction |
| Delivery time | 20ft container is 30-45days;40ft container is 45-60 days. |
| Samples delivery time | Fastest 3 days |
| Fittings | 2pcs 50cm stainless steel braided hoses |
| Accessible Design | Suitable for use by people with disabilities, usually with handles or buttons that are easier to operate. |
| Production Capacity | 60000pieces/Month |
| Place of origin | Jiangmen Shuikou, Guangdong |
We offer a 5-Year Quality Guarantee on all our faucets, including Single Handle Basin Faucets, reflecting our confidence in their durability and craftsmanship. Designed for long-lasting performance, our faucets ensure customer satisfaction and trust. This guarantee allows you to enhance your product offerings and strengthen relationships with your customers.
By choosing us as your partner, you invest in reliable, high-quality faucets that stand the test of time. For more information or to discuss your needs, please contact us today!
NSF Certification: Ensures safety standards for food and water products, widely recognized in North America.
Lead-Free Certification: Confirms no harmful lead levels in products, applicable in various regions, including the U.S. and Canada.
cUPC Certification: Indicates compliance with plumbing safety standards, primarily used in Canada and the U.S.
CE Certification: Signifies compliance with EU safety and health standards, required for products sold in Europe.
ACS Certification: Ensures compliance with French drinking water safety standards, used in France.
SASO Certification: Confirms adherence to Saudi Arabian quality standards, applicable in Saudi Arabia.
ISO 9001 Certification: Demonstrates commitment to quality management and improvement, recognized globally across various industries.
Q1: Can I visit you?
A: Yes. Our factory is located in Shuikou Town, Kaiping City, Guangdong Province, China. Welcome to visit our factory and look forward to meeting you.
Q2: What is your MOQ?
A: Our MOQ is 200 pieces per finished product, for the first trial order or some regular products, the quantity can be 50 pieces. At the same time, we have some product stocks in the United States, and you can also buy small quantities directly from us if we have stocks overseas.
Q3: Can your factory print our logo/brand on the product?
A: Our factory can laser print the customer's logo on the product. Customers need to provide us with a logo use authorization letter to allow us to print the customer's logo on the product.
Q4: How long is the delivery time?
A: Bulk goods can be shipped in 35 days, and sample orders can be shipped as soon as 3 days.
Q5: How to get samples?
A: We can provide customers with free samples of new products.
Q6: What's your guarantee?
A: For faucets, we have a 5-year quality guarantee. If there is any quality problem on our side, we will replace them.
Q7: Can you produce according to customer's design?
A: Of course, we have our own professional R&D team to support you, OEM and ODM are welcome.
Q8: Can you provide free design service?
A: Of course, including product video, product pictures, 3D product model, catalog design, product display design, LOGO design and color box design, these are free services.
Q9: What are your payment terms?
A: 30% deposit before production, 70% balance before shipment.Payment terms support L/C, T/T, D/P, Acceptance Bill, Western Union, PayPal, etc. If you have other payment methods, please contact us for negotiation.
Q10: How many years of quality guarantee of your faucet?
A: We provide 5 years quality guarantee for faucets.
Q11: How many kinds of surface treatments do your faucets have?
A: We provide customers with more than 20 different surface treatments: Chrome, Brushed Nickel, Polished Nickel, ORB, Matte Black, Brushed Black, Bronze Black, Ice Black, Brushed Bronze Black, Gold, Champagne Gold, Rose Gold, Matte Gold, Brushed Gold, Champagne Bronze, Bronze, etc…
Q12: How can I get some samples?
A: We can accept small orders at the first cooperation and produce after confirming the sample order. The sample order will include the sample cost and air freight cost.
Q13: What certificates do you have?
A: We have CUPC, Watersense and CEC (California Standard) certificates for the North American market, WRAS certificate for the UK and CE certificate for the European market.
Q14: What if I am not satisfied with the quality?
A: Quality is our top priority in running our business. We strictly control product quality and strictly follow ISO 9001 and S6 systems to minimize the defect rate. If you find any defective products, please let us know and provide relevant pictures/videos for reference, we will compensate you and find out the root cause and eventually eliminate the defective factors.
Q15: What other services and advantages can you provide?
1. On-time delivery.
2. Provide customers with samples and showroom planning and design.
2. One-stop solution for bathroom and kitchen products, we help many builders to consolidate products into one container to minimize costs and gain greater profits.
3. 24 hours at your service.
4. Provide DDP service, directly ship from our factory to your warehouse.
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